IM
Itumeleng M
1 reviews | Active since Feb 2013
24 Jun 2018, 08:04
Warn out
Bought an iPhone on the 8th of May 2018.Used the phone for 3 days and realized that the battery had degraded.I then took back the phone and they gladly exchanged for another one. A month later the very phone has battery problems,the battery doesn't last and the phone moves from 10% to 50% when charging,freezes a lot too. The charger works sometimes. Took back the phone and was booked in for repairs. Now I'm being told 4 to 7 weeks???I'm so unhappy. Never got to enjoy the phone.
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Edgars's replyOfficial
25 Jun 2018, 17:34Thank you for sharing your experience with us. We apologise for the inconvenience caused to you with the faulty device . We will escalate your query to our store for urgent assistance and feedback will be provided .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply25 Jun 2018, 17:34
Official
Thank you for sharing your experience with us. We apologise for the inconvenience caused to you with the faulty device . We will escalate your query to our store for urgent assistance and feedback will be provided .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,