GVDM
Gerard Van Der Merwe
1 reviews | Active since Nov 2013
08 Jun 2015, 08:19
Walk of shame
I bought a pair of Reebok sandles at Edgar's and what frustrates me to the point of embarrassment is walking in the mall and the sandle stays behind. What happens is that the Velcro opens while you are walking and your sandle comes off with everyone laughing at you.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
09 Jun 2015, 12:44Hello van43,
It is with great displeasure to hear of the experience you had with the Reebok sandals. Please note we have liaised with the store manager and you may return the shoes to the store so they may be booked for assessment as the 30 warranty has lapsed.
We apologise for the overall experience, but once the shoes are assessed, concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the experience you had with the Reebok sandals. Please note we have liaised with the store manager and you may return the shoes to the store so they may be booked for assessment as the 30 warranty has lapsed.
We apologise for the overall experience, but once the shoes are assessed, concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply09 Jun 2015, 12:44
Official
Hello van43,
It is with great displeasure to hear of the experience you had with the Reebok sandals. Please note we have liaised with the store manager and you may return the shoes to the store so they may be booked for assessment as the 30 warranty has lapsed.
We apologise for the overall experience, but once the shoes are assessed, concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the experience you had with the Reebok sandals. Please note we have liaised with the store manager and you may return the shoes to the store so they may be booked for assessment as the 30 warranty has lapsed.
We apologise for the overall experience, but once the shoes are assessed, concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***