1 reviews | Active since Mar 2015
Waiting two month for statements
<p>i have been writing and sending mails on previous occasions aswell and once again two months passed and i have not received a statement from edgars. I requested my statement personally on the 26th of march from Ms Portia Kolobe and i requested the statement 3 days ago aswell. With no answer, how is it possible to what is due and when payable??? if you dont send statement? shoul i pay? should i not pay? Next time i will make sure my payment is late aswell because you cant send your statements on time.</p>
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the statement that you did not receive. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the statement that you did not receive. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the statement that you did not receive. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly forward us your account or ID number so that we may liaise with the accounts team regarding the statement that you did not receive. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Please note I have been using those details as I am an edgars customer for many years and its not my first time requesting a statement from ********** as Portia Kolobe rep**** from that email. I have given my details over and over again? So where to should I send my details this time?
Please note I have been using those details as I am an edgars customer for many years and its not my first time requesting a statement from ********** as Portia Kolobe rep**** from that email. I have given my details over and over again? So where to should I send my details this time?
I still request my statement the last few days i did reply and respond and forwarded my request still havent received my statement
I still request my statement the last few days i did reply and respond and forwarded my request still havent received my statement