RG
Robyn G

1 reviews | Active since Nov 2013

11 Sept 2019, 13:28

Waiting for new account

I opened an account almost a week ago. I was told it would take up to 58 hours. When I call the new accounts department they tell me they are not allowed to help me. I have been into the store twice and all they can tell me is that it is pending but can not tell me why or what is happening. This is ridiculous!

0
Replies (1)
Edgars
Edgars's reply12 Sept 2019, 10:17
Official
Dear Robyn, 

Thank you for taking our call.

As discussed telephonically kindly note your query is referred to our new account team to confirm your application status within the next 48 business hours.

Below is a reference number generated for this query:
***/GO

Kind Regards
The Edgars Team
*** 

Best regards,