QM
Qhawe M
1 reviews | Active since Aug 2015
24 Aug 2015, 23:28
Waiting close to a month for phone to be repaired
Hi <br> My I purchased a phone from Edgars Active on July 2015. In the beginning of August 2015, I experienced some problems with the device. I then returned the device and it has been 3 full weeks (this week will be the fourth week) of me waiting for the device to be repaired.
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Edgars's replyOfficial
27 Aug 2015, 13:37Hello QhaweM,
It is with great displeasure to hear that you haven't received feedback with regards to your cell phone. Please be advised we will liaise with the store and the repair center on the delay, so we may provide concrete feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you haven't received feedback with regards to your cell phone. Please be advised we will liaise with the store and the repair center on the delay, so we may provide concrete feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply27 Aug 2015, 13:37
Official
Hello QhaweM,
It is with great displeasure to hear that you haven't received feedback with regards to your cell phone. Please be advised we will liaise with the store and the repair center on the delay, so we may provide concrete feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you haven't received feedback with regards to your cell phone. Please be advised we will liaise with the store and the repair center on the delay, so we may provide concrete feedback. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***