VV
Vanessa V
1 reviews | Active since Jun 2013
31 May 2020, 10:46
Vouchers is not working
i have received an Birthday voucher and since then i have tried to use it online and instore but on both instances it said its invalid. It expires today and still cant use it. Why do we receive an voucher only to find you cant use it
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Edgars's replyOfficial
31 May 2020, 13:59Good day Vanessa
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
Best regards,
Edgars's reply31 May 2020, 13:59
Official
Good day Vanessa
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
Best regards,