RS
Rhona S
1 reviews | Active since Mar 2011
15 Jan 2016, 13:08
VIP offer
Hi,noisy call centre in Cape Town calling on behalf of Edgar's an Agent called me on 2016-01-15.Really the SMS notification from Edgars should be sent to customers about telemarketers and offers.The statements are sent via SMS but the offers strange agents calls especially from different province a bit odd.I don't want the offer as I don't even know whether its a **** worse the number does not exist.Don't tell me about the opt out SMS because its not free and I didn't get any SMS from Edgar's regarding the VIP.Cancel that damn offer,I don't want it and make sure no one use my account.Thank you
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Edgars's replyOfficial
17 Jan 2016, 16:32Hello Rhonas,
Thank you for raising your concerns with us. Please be advised we have send a request for an Opt Out of all Tele marketing calls. There is no membership enrolled on your account. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have send a request for an Opt Out of all Tele marketing calls. There is no membership enrolled on your account. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply17 Jan 2016, 16:32
Official
Hello Rhonas,
Thank you for raising your concerns with us. Please be advised we have send a request for an Opt Out of all Tele marketing calls. There is no membership enrolled on your account. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have send a request for an Opt Out of all Tele marketing calls. There is no membership enrolled on your account. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,