VIP membership *****

<p>I've been an Edgars account holder from 2010 and I've recently realised I've been paying a VIP membership and membership I never opted , worse I don’t even know the benefit of it. Worried me calls Edgars on the 6th of June 2016 to ask how did this membership come about I was told they will investigate and I need to wait 2 weeks they will contact the store I opened the account from to see if there’s documentation signed in this regard. After 2 weeks which was the 21st of June I call Edgars again and I spoke to a gentleman by the name of Brian Ngobese, Brian really tried to assist me he really did but my problem was when he got irritable from the questions I was asking him questions he could not give me straight answers for. I told Brian and the lady I spoke to 2 weeks ago that I never too such membership I just opened an account for clothing nothing more and could I please be reimbursed the money that was taken from all my payments to pay a membership I never took and membership I know nothing of, Brian kept me holding twice and for more than 2 minutes and when he came back to me he told me they can’t do a reversal because I’ve been getting statements and he said something about the national credit act and my account being older than 5 years they don’t have a record of my papers in the store I opened my account at. I refused to be told what he told me because I never agreed to have this membership and how can I be paying for something I never agreed to take? He told me he’ll call me back before end of business day 21 June 2016 and to-date I haven’t received any feedback from him. Because he spoke on behalf of Edgars I’m assuming Edgars is refusing to reverse my money because I only realised now that I’ve been billed for something I don’t know of? How is that fair? Who signed me up for this if I didn’t do it? Are we being signed up for this smaller things because someone thinks we can’t notice? Yes its R60 and this R 60 is till my money and I never opted for it</p>