1 reviews | Active since Aug 2016
VIP magazine
<p>Edgars have just added the VIP magazine to my account,with out my permission!which cost R60/p/month! I have contacted them on the 22/06 and no response!and again on the 15/07 still nothing!and I recieved another magazine for August!!!!i want a full refund!!!!Terrible service!!</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance the cancelation and reversal for club VIP.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance the cancelation and reversal for club VIP.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Called once again!!!spoke to Rosalie!stopped my club magazine after 7months!which I have given no consent to!!!3monthslater still no refund!!!!asked to speak to the manager,was put on hold for 10min!my time my money being wasted!and no manager and no other response!!!!i dare not pay my Edgars account,then you charged interest and bad credit refrance!!!but they keep you waiting for 3months and more!who knows!!!!*******!!!!!!no contact!!!!!
Called once again!!!spoke to Rosalie!stopped my club magazine after 7months!which I have given no consent to!!!3monthslater still no refund!!!!asked to speak to the manager,was put on hold for 10min!my time my money being wasted!and no manager and no other response!!!!i dare not pay my Edgars account,then you charged interest and bad credit refrance!!!but they keep you waiting for 3months and more!who knows!!!!*******!!!!!!no contact!!!!!
4 months and not a word or any feedback from Edgars!!!!!i have called several times,and nobody has delivered what they say or just hang up on me or keeping hanging on the phone forever!!!!today I have spoken toNonhlanhla Plamini with new reference no ********** 35/GO!im Hoping you get some positive feedback from the last call and the above reference no!!!!!Very Unprofessional staff that I have dealt with!although the above mentioned name did sound more promising!
4 months and not a word or any feedback from Edgars!!!!!i have called several times,and nobody has delivered what they say or just hang up on me or keeping hanging on the phone forever!!!!today I have spoken toNonhlanhla Plamini with new reference no ********** 35/GO!im Hoping you get some positive feedback from the last call and the above reference no!!!!!Very Unprofessional staff that I have dealt with!although the above mentioned name did sound more promising!