TV
Tyler V
1 reviews | Active since Sept 2019
25 Sept 2019, 11:21
Very very poor service
Edgars @ Carnival mall wanted to buy something on account and they were all rude especially the credit control manger called me and my Wife ****** just wanted help with the account and when asked for assistance sat with his arms folded back in his chair and said sorry we can't help
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Replies (1)
Edgars's replyOfficial
25 Sept 2019, 11:57Good day Tyler,
Please accept our sincerest apologies for the horrible experience you had at Edgars Carnivall Mall.
Kindly be advised that we have escalated the matter to the Store & Regional Manager for urgent intervention.
The reference number for your query is ***/GO
Feedback to be provided within 48 working hours.
Warm Regards,
Edcon Customer Experience Team
***
Please accept our sincerest apologies for the horrible experience you had at Edgars Carnivall Mall.
Kindly be advised that we have escalated the matter to the Store & Regional Manager for urgent intervention.
The reference number for your query is ***/GO
Feedback to be provided within 48 working hours.
Warm Regards,
Edcon Customer Experience Team
***
Edgars's reply25 Sept 2019, 11:57
Official
Good day Tyler,
Please accept our sincerest apologies for the horrible experience you had at Edgars Carnivall Mall.
Kindly be advised that we have escalated the matter to the Store & Regional Manager for urgent intervention.
The reference number for your query is ***/GO
Feedback to be provided within 48 working hours.
Warm Regards,
Edcon Customer Experience Team
***
Please accept our sincerest apologies for the horrible experience you had at Edgars Carnivall Mall.
Kindly be advised that we have escalated the matter to the Store & Regional Manager for urgent intervention.
The reference number for your query is ***/GO
Feedback to be provided within 48 working hours.
Warm Regards,
Edcon Customer Experience Team
***