Very very bad services even if you call their call centre

<p>I am very unpleasant with the way EDGARS is handling my complain.</p> <p>several times I called to find out about the airtime subscription that has been appearing on my statements but not even in a single day did i receive that airtime.</p> <p>I call edgars helpline no ( ********** 011) with my airtime and everytime they lodge a complain, I do not even receive an email or phone call acknowledging my complaint.</p> <p>On my September statement there was an SMS AIR SUBSCRI0000 OF 292.00- that took place on the 09/09/2016. I do not know what is that and I have been paying for the Vodacom Airtime subscription from October 2014.</p> <p>I need to know, WHAT AM I SUPPOSE TO DO IN ORDER TO BE ASSISTED????????</p> <p>For the sake of my name, I keep on paying this account but they never show any appreciation to us. mxm</p> <p> </p> <p>I hope this time I will be assisted. </p>