very very bad service
<p>I purchased airtime this mornin got the vouchers I could not load them, I contact OTA to complain. I received a call from Tebogo telling me that I purchased a wrong and as a result they wont give me another voucher but they will still bill for the wrong vouchers that I cant use. He told me to go and find someone that uses a landline and sell them the vouchers.</p> <p> </p> <p>He was so rude and arrogant he kept on telling me that I must forget I wont get anything and I must pay for it. </p> <p> </p> <p>I will be paying this account off today and closing you can continue ******** other people not me.</p>
Kindly forward us your account or ID number so that we may liaise with the RMCS team on your behalf regrding the airtime query , Alternatively Kindly find the RMCS details below as the matter has to be reported to them.
Tel: ***/ ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly forward us your account or ID number so that we may liaise with the RMCS team on your behalf regrding the airtime query , Alternatively Kindly find the RMCS details below as the matter has to be reported to them.
Tel: ***/ ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
My id numer is ********** 577088. I contacted both numbers provided they are not working.
My id numer is ********** 577088. I contacted both numbers provided they are not working.
