1 reviews | Active since Feb 2017

17 Feb 2017, 09:40

very very bad service

<p>I purchased airtime this mornin got the vouchers I could not load them, I contact OTA to complain. I received a call from Tebogo telling me that I purchased a wrong and as a result they wont give me another voucher but they will still bill for the wrong vouchers that I cant use. He told me to go and find someone that uses a landline and sell them the vouchers.</p> <p> </p> <p>He was so rude and arrogant he kept on telling me that I must forget I wont get anything and I must pay for it. </p> <p> </p> <p>I will be paying this account off today and closing you can continue ******** other people not me.</p>

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Replies (2)
Edgars
Edgars's reply17 Feb 2017, 09:50
Official

Kindly forward us your account or ID number so that we may liaise with the RMCS team on your behalf regrding the airtime query , Alternatively Kindly find the RMCS details below as the matter has to be reported to them.

Tel: ***/ ***

Email: ***

A reference number for the complaint logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

's update17 Feb 2017, 10:46
Reviewer Update

My id numer is ********** 577088. I contacted both numbers provided they are not working.