VERY UNHAPPY WITH SERVICE FRM CELL PHONE DEPARTM

On Sunday, 28.June 2015 I purchase a cell phone at the EASTRAND MALL store. The handset, a. ZTE BLADE L2 WHITE from the VODACOM specials.<br> <br> Because we had load shearing that day, I only charged the phone the next day when I got home from work just to discover that the handset does not<br> allow me to go in on the internet. At first I thought that the settings should just be changed so on Friday 03 July 2015 when I went back to the store<br> to get help I was told that the handset must be sent in for assesment and that I must wait another 7 days.<br> <br> The sales assistant only inserted the sim card, showed me the screen and said everything looks ok, iI must just charge the battery for eight hours.<br> <br> I feel that she should have made sure the that phone had all it functions, eg check the internet was working because the store has wi-fi.<br> <br> This is now more than a week that my account was debited with this sale and I did not have the benefit on the phone and are paying interest on<br> the account balance. I am not happy with this, I bought the phone because I need it instead now I am paying for something I do not have.<br> <br> The phone was returned before the 7days, it is clear that the handset was faulty.