1 reviews | Active since Sept 2011
Very unhappy
<p>I am an Edgars customers for a very long time and I am very unhappy at the moment. There was a purchase made on my Edgars account yesterday for over R14 000 and it wasnt me. How do they allow such a big purchase and how could someone buy on someone elses name without a edgars card or ID?? I need this sorted out ASAP. My ACC NR: ********** ********** 21833</p>
Thank you for making contact with us regarding the dispute purchase that was done on your account .Please accept our sincere apologies for the frustrations caused to you. We can confirm the both amounts have now been reversed from your account.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Thank you for making contact with us regarding the dispute purchase that was done on your account .Please accept our sincere apologies for the frustrations caused to you. We can confirm the both amounts have now been reversed from your account.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Thank you for making contact with us regarding the dispute purchase that was done on your account .Please accept our sincere apologies for the frustrations caused to you. We can confirm the both amounts have now been reversed from your account.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Thank you for making contact with us regarding the dispute purchase that was done on your account .Please accept our sincere apologies for the frustrations caused to you. We can confirm the both amounts have now been reversed from your account.
Reference Number: ***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
This has not yet been sorted out, the credit was done on my account but the instalment was not recalculate and my account is still blocked!!!
And Ive asked them to reverse the card fee that was charged for a new card as I did not receive a new card.
This has not yet been sorted out, the credit was done on my account but the instalment was not recalculate and my account is still blocked!!!
And Ive asked them to reverse the card fee that was charged for a new card as I did not receive a new card.
Ok so I had it with Edgars now, went to the store 3 weeks ago to get my new card because my account is STILL blocked. In the meantime I got my Smart ID card and they did not want to accept it, they wanted my old ID book ??? Yesterday I went back to the store with my OLD ID and then they told me they need 3 MONTHS bankstatements!!! ***!! Ive been a Edgars Customers for almost 20 years and they treating me like this!!!! This is ridiculous!! I need some kind of explanation and compensation for this.
Ok so I had it with Edgars now, went to the store 3 weeks ago to get my new card because my account is STILL blocked. In the meantime I got my Smart ID card and they did not want to accept it, they wanted my old ID book ??? Yesterday I went back to the store with my OLD ID and then they told me they need 3 MONTHS bankstatements!!! ***!! Ive been a Edgars Customers for almost 20 years and they treating me like this!!!! This is ridiculous!! I need some kind of explanation and compensation for this.