JT
Jaco T
1 reviews | Active since Jan 2016
16 Feb 2016, 13:08
VERY POOR TELEPHONE MANNERS
After cancelling my edgars club benefit with edgars and only keeping my thank U card, I keep on getting a call from Edgars, and when I answer the line is dropped. This continued for a few weeks now already. I keep on receiving calls from ***. I don't know how else to express that I don't want to receive calls from Edgars and I'm not interested in any offers they may have. This goes beyond harassment and I'm tired of it
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Replies (1)
Edgars's replyOfficial
16 Feb 2016, 16:07Hello JT-555,
Thank you for raising your concerns with us.
We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority. It is not our intention to invade your privacy. We sincerely apologise for the overall experience.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us.
We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority. It is not our intention to invade your privacy. We sincerely apologise for the overall experience.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply16 Feb 2016, 16:07
Official
Hello JT-555,
Thank you for raising your concerns with us.
We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority. It is not our intention to invade your privacy. We sincerely apologise for the overall experience.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us.
We must sincerely apologise for the calls that you received. Kindly note we have referred this query to our 3rd Party company to remove your details from the Tele sales list. We assure you this query has been forwarded as a matter of priority. It is not our intention to invade your privacy. We sincerely apologise for the overall experience.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***