1 reviews | Active since Jan 2014
Very poor service
Hi i was at Edgar's greenacres in PE. i was there to buY A FOUNE , i was looking for blackberry 9727. there was 3 vodacom onces , and two mtn . i stood on the quee for aboot 90 minutes , while i was still in the till there , there came a lady , it looks like she was from lunch . she was asking people on the que wat we were looking for .i told her wat i was looking for , she told me dat they do n0t hav stock , after standing for that long . i asked why she didtn put A out of stock notice so that we can not waist time for something that is not there . she said sorry , she took my name and number , am just wondering if she will call when they have stock . it cost me ninety minutew to know that there is no blackberry 9720mat greenacres edgars in Pe . Guys put a out of stock notice and save customers precious time
We would like to apologise for the overall service experience. That is certainly not the type of service that indicates our standards. Kindly note the store manager was notified of this query and once there is stock you will be notified. We assure you measures will be taken to avoid the re-occurrence of this query.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
We would like to apologise for the overall service experience. That is certainly not the type of service that indicates our standards. Kindly note the store manager was notified of this query and once there is stock you will be notified. We assure you measures will be taken to avoid the re-occurrence of this query.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,