VERY DISSAPOINTING QUALITY AND EXPENSIVE BRAND

Item: Edgars
Rating: 1
Author: Vuthlari S

So I bought myself underwear at Edgars about 2 weeks back. I only wore the panties 2 and next thing there were holes on the panties. I thought Edgars only sells the best quality based on the price that i paid and the brand aswell. I am so dissapointed and i doubt i will ever shop at Edgars for any type of underwear. POOR QUALITY AT ITS BEST.

Helpful (0)

Replies (2)

Edgars's replyOfficial

09 Dec 2018, 17:42

As per our telephonic conversation today at 05:37 PM, thank you for taking the time in addressing your product concerns with us.

Please advise we have a quality team that evaluated our merchandise before sending them to our stores and this should not be happening. We would like to apologize for all the inconveniences caused.

Kindly be advice we have referred your query to our store management for assistance.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team

Edgars's reply09 Dec 2018, 17:42

Official

Vuthlari S's updateReviewer Update

13 Dec 2018, 08:48

I would like to thank Edgars for a quick response and very efficient service. This was handled very well and very quick and Simphiwe store manager from Fourways branch was very helpful Thank you

Vuthlari S's update13 Dec 2018, 08:48

Reviewer Update

I would like to thank Edgars for a quick response and very efficient service. This was handled very well and very quick and Simphiwe store manager from Fourways branch was very helpful Thank you