YC
Yusuf C
1 reviews | Active since Jun 2019
05 Jun 2019, 10:07
Very displeased
At Edgar's promenade. Arrived at 9:20 a. M for a kiddies shoe.. It's now 10:05 am stil waiting on them to get a price as there is no price tags. Who will compensate me for my time lost? Totally ridiculous. Very unhappy. It's been 45mins going for an hour. Kids rlare getting irate. This is not how a big firm does business!!!
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Replies (1)
Edgars's replyOfficial
05 Jun 2019, 12:26Dear Yusuf,
Kindly note we tried contacting you telephonically but we could not reach you.
Please accept our sincere apologies for the lapse in service experienced at our Edgars Promenade store.
Please be advised your complaint is referred to the stores management team to urgently resolve your concerns.
Please find below reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***
Kindly note we tried contacting you telephonically but we could not reach you.
Please accept our sincere apologies for the lapse in service experienced at our Edgars Promenade store.
Please be advised your complaint is referred to the stores management team to urgently resolve your concerns.
Please find below reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply05 Jun 2019, 12:26
Official
Dear Yusuf,
Kindly note we tried contacting you telephonically but we could not reach you.
Please accept our sincere apologies for the lapse in service experienced at our Edgars Promenade store.
Please be advised your complaint is referred to the stores management team to urgently resolve your concerns.
Please find below reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***
Kindly note we tried contacting you telephonically but we could not reach you.
Please accept our sincere apologies for the lapse in service experienced at our Edgars Promenade store.
Please be advised your complaint is referred to the stores management team to urgently resolve your concerns.
Please find below reference number generated for this complaint:
***/GO
Kind Regards
The Edgars Team
***