SG
Shinaax G
1 reviews | Active since May 2019
30 May 2019, 16:10
Very disappointed
I did not want to give any stars. I have noticed that R150 was added to our balance. I then went to an Edgar's store for them to tell me it was a subscription for data and airtime which we of course did not subscribe for. I was totally upset because this is not allowed, if I did not notice this I would be liable for their mistake. I will definitely close my account, I do not trust Edgar's after this.
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Replies (1)Edgars's replyOfficial
31 May 2019, 10:07Dear Shinaaz
Thank you for making contact with us .
We apologise for the frustrations caused to you with the billing query .Kindly note that your query will be escalated to our third parties for assistance and feedback will be provided within 5 working days.
***/GO
Kind regards
The Edgars Team
Thank you for making contact with us .
We apologise for the frustrations caused to you with the billing query .Kindly note that your query will be escalated to our third parties for assistance and feedback will be provided within 5 working days.
***/GO
Kind regards
The Edgars Team
Best regards,
Edgars's reply31 May 2019, 10:07
Official
Dear Shinaaz
Thank you for making contact with us .
We apologise for the frustrations caused to you with the billing query .Kindly note that your query will be escalated to our third parties for assistance and feedback will be provided within 5 working days.
***/GO
Kind regards
The Edgars Team
Thank you for making contact with us .
We apologise for the frustrations caused to you with the billing query .Kindly note that your query will be escalated to our third parties for assistance and feedback will be provided within 5 working days.
***/GO
Kind regards
The Edgars Team
Best regards,
