1 reviews | Active since Jul 2016

29 Aug 2017, 11:39

Very bad service with attitude

I was there on 29/08/2017. Which is a Tuesday morning round about 11:00. So no rush. I was looking at handbags and having picked the one i wanted i had to ask one of 3 ladies next to me for assistance on getting one that wasnt all scuffed up. With attitude she told me it was the only one and turned her back. I asked her if she could maybe phone a nearby store to check stock she walked away and fetched a lady who was applying make up to herself. Her reply was, this is the only stock, again i asked for the phone option, she clicked her toungue and reluctantly went to the back to make a phone call, she hasnt come out after 15 minutes yet

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Replies (1)
Edgars
Edgars's reply30 Aug 2017, 16:13
Official

Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf with regards to the attitude of the staff in that particular store. We will like to liaise with the correct store management on the matter reported by our valued customer. Reference no for the post ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***