VERY BAD SERVICE!!

I have visited more than 7 Edgars stores within Johannesburg and there was no stock of the item that i was looking for, its a in-house brand (Stone Habour Men's Jean) and no store can tell me when they will receive new stock, no does the online shop work - as this apparently is paused. Also Edgars Customer Care *** could not be of any assistance. Thank you for absolute nothing!!