very bad service

<p>i bought a cell fone at Edgars Jabulani mall in january 2016 at the MTN counter the sales lady advice me to to insure the fone . on the 18 June 2017 i lost my fone i went back to Edgars Jabulani mall tthe very same sales lady refused to help me claim she said i must call mtn to blacklist the but mtn is offline .</p> <p> </p> <p>i wanted to buy a sim card and she said no go buy it at mtn she just refused to help me .</p> <p>i dont understand why must i go to mtn if i am paying edgars every months they dont say beacouse mtn is offline dont pay this month .</p> <p>if edgars and that sales lady dont want to help me they must give me back all my insurance premuim from January 2016 until now so i can buy myself a new fone</p> <p> </p> <p>i currently dont have a mobile fone and i am a parent should anything happens to my kids i wont know but i am paying .</p> <p> </p> <p>shame on you sales lady</p> <p>you should be ashamed of yourself for selling me a product i cant use and refusing to assist me</p> <p> </p> <p> </p>