MVDP
Monique Van Der Post
1 reviews | Active since Jul 2015
06 Jul 2015, 18:51
Very bad service
I am so disgusted with Edgars and their service I did a insurance claim with them on the 22/06/2015 and today is the 06/07/2015 and still no feedback from them and when you ask for a manager they tell you they don't have a manager you tell me what big company like this don't have a store manager and if you ask for the head office number then they give you a call centre number I really think this is pathetic but I'm not going to leave it like this I am going to take this further
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Edgars's replyOfficial
09 Jul 2015, 12:58Hello Nicky16,
Thank you for raising your apprehensions with us. Please be advised the claim was approved and as you are querying the claim, we have referred the query to Finrite management to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised the claim was approved and as you are querying the claim, we have referred the query to Finrite management to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply09 Jul 2015, 12:58
Official
Hello Nicky16,
Thank you for raising your apprehensions with us. Please be advised the claim was approved and as you are querying the claim, we have referred the query to Finrite management to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised the claim was approved and as you are querying the claim, we have referred the query to Finrite management to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***