Very Bad Experience with EDGARS

Good day.

Edgars calls me and tell me I owe them money. I made arrangements to pay them off. In February I emailed them to ask what is the amount outstanding they tell me the amount outstanding is R989.00. At the end off March 29.03.2019 I made a full payment off R989.00 On the 1.4.2019 I made a call to Edgars asking for a clearance letter they tell me I must make another payment off R24.00 2 hours later I call them again and tell them I made payment can I get the letter they tell me NO you must first pay R15.00 then I made another payment. I give them some time so that the money can reflect in their bank. I email them and I call them everyday. They are telling me it has been escalated I must give them 48 hours for the people to contact me. A week later 9.04.2019 I made another call to Edgars know they are telling me I must first make a payment off R55.00 before I can get my letter and every time when I start talking about my complain they cut the line - they just drop the phone in my ear. According to my attorneys and the Law I am not allowed to pay for a clearance letter.

I am tired off calling them and sending them emails cause nobody wants to assist us.