VERY ANNOYED

I HAVE BEEN TRYING TO GET A POLICY DOCUMENT FROM EDGARS FOR MONTHS NOW. INSTEAD I AM BEING SENT FROM PILLAR TO POST. IF YOU CALL EDGARS YOU ARE TOLD TO CONTACT HOLLARD AND IF YOU CALL HOLLARD YOU ARE TOLD THAT YOUR ACCOUNT IS NOW HANDLED BY RCS, IF YOU CALL RCS THEY SEND YOU BACK TO EDGARS. PLEASE CAN SOMEONE HELP AS I AM SPENDING A LOT OF MONEY CALLING. I HAVE AN ACCOUNT WITH EDGARS FOR OVER TWO DECADES AND THIS IS THE TREAMENT I GET AFTER BEING A LOYAL CUSTOMER FOR SO MANY YEARS