NM
Nolubabalo M
1 reviews | Active since Dec 2015
03 Dec 2015, 12:00
very angry customer
I purchased a Revlon product and there was no consultant to ensure that i chose the correct product and explain the no return policy on Beauty products. When i went back to the store i WS told the consultant resigned days Y i was not assisted as if that's my problem, i was only informed then about the no return policy. i was very angry cos i spent R300 on something i will never use. <br> Allm
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Edgars's replyOfficial
04 Dec 2015, 12:26Hello mangco30,
We tried contacting you at 12:19 PM but we couldn't reach you.
Thank you for raising you apprehensions with us. We can imagine how disappointed you were and for that we sincerely apologise. Please be advised we have liaised with Derby who works at the cosmetics counter and will be assisting you. Kindly visit the store with your proof of purchase.
The reference number of your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 92
We tried contacting you at 12:19 PM but we couldn't reach you.
Thank you for raising you apprehensions with us. We can imagine how disappointed you were and for that we sincerely apologise. Please be advised we have liaised with Derby who works at the cosmetics counter and will be assisting you. Kindly visit the store with your proof of purchase.
The reference number of your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 92
Best regards,
Edgars's reply04 Dec 2015, 12:26
Official
Hello mangco30,
We tried contacting you at 12:19 PM but we couldn't reach you.
Thank you for raising you apprehensions with us. We can imagine how disappointed you were and for that we sincerely apologise. Please be advised we have liaised with Derby who works at the cosmetics counter and will be assisting you. Kindly visit the store with your proof of purchase.
The reference number of your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 92
We tried contacting you at 12:19 PM but we couldn't reach you.
Thank you for raising you apprehensions with us. We can imagine how disappointed you were and for that we sincerely apologise. Please be advised we have liaised with Derby who works at the cosmetics counter and will be assisting you. Kindly visit the store with your proof of purchase.
The reference number of your query is: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: 0800 203 92
Best regards,