NM
NathiM M
1 reviews | Active since Dec 2015
20 Oct 2016, 20:53
Verssed tablet not received
<p>i bought a verssed tablet in march and by May it was not working well.Last month i sent it back for repairs to the store and i was told to wait for six weeks.It is now past that time period and i have not received any feedback from them.please i am now in Cape town i need the phone urgently.</p>
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Edgars's replyOfficial
21 Oct 2016, 10:22We must apologise for the delayed response.
Please be advised we have raised this incident with the store manager , you will be receiving feedback shortly. Sending your cell phone in for repairs should not be so time consuming and for this we must apologise.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply21 Oct 2016, 10:22
Official
We must apologise for the delayed response.
Please be advised we have raised this incident with the store manager , you will be receiving feedback shortly. Sending your cell phone in for repairs should not be so time consuming and for this we must apologise.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,