Verssed tablet

i bought a verssed phone less than a month ago, it just went dead in three weeks at edgars stores in beacon bay, east london, they took , the lady helping me told me alot of people have brought the phone back, i dnt understand if the phone has so many complaints why is still in shelves, i just want my money back, i dnt want that phone, it was clearly a pilot phone or something, i want my money back, i ddnt een use it for a month now i hav to wait 6 weeks to get it again like really, recall the phone and stop misleading people, versses or *****evr u are