Valued Customer?

<p>As a 'VALUED' Customer I'm shocked about the way my complaint is treated.</p> <p>The fact that Edgars does not take responsibility for their staff not properly informed is absolutely unacceptable! Maybe Edgars should be more open towards their Customers & not hide any changes to agreements in fine print.</p> <p>Please advise how communication was sent out to Customers as the general complaint from Edgars Staff is that they were not properly informed about this new agreement. I for one never received an email nor sms in this regard. It's concerning that these things are hidden in fine print as there is more than enough space available on accounts to put this change in a decent font same as the balance owing for example.</p> <p>And to conclude, none of my questions were answered directly as in the previous posts. Thank you for the opportunity to experience the treatment as a 'VALUED' customer .... I can see I am not alone when I look at Edgars rating on HelloPeter. I realise I'm fighting a losing battle by getting the middle finger as a 'VALUED' Customer.</p>