1 reviews | Active since Jul 2011
Value Added Service
<p>Hi </p> <p>After umpteen attempt to cancel an MTN Airtime Subscription, that has been billed for years, and that I have never received any benefit from (I am on an MTN Contract).</p> <p> </p> <p>Please assist with cancelling this, and reversing ALL charges related to this.</p> <p> </p>
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team to action accordingly and feedback will be reverted directly to you.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team to action accordingly and feedback will be reverted directly to you.
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Good day
Kindly assist with the below query as we have also established on our system records that the customer has an MTN airtime subscription linked to her account and an OTA service as well. The customer is requesting cancellation and reversal. Kindly revert with feedback in order for us to be able to update a complaint logged on the customer’s behalf with the following reference number ***/GO.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Email: ***
Call Centre: ***.
Best regards,
Good day
Kindly assist with the below query as we have also established on our system records that the customer has an MTN airtime subscription linked to her account and an OTA service as well. The customer is requesting cancellation and reversal. Kindly revert with feedback in order for us to be able to update a complaint logged on the customer’s behalf with the following reference number ***/GO.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Email: ***
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team to action accordingly and feedback will be reverted directly to you. Kindly find the RMCS details below Tel: *** Email: *** A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the RMCS team to action accordingly and feedback will be reverted directly to you. Kindly find the RMCS details below Tel: *** Email: *** A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Business has responded is the status? Your response was merely that you will contact me - and to date, no contact has been made.
Business has responded is the status? Your response was merely that you will contact me - and to date, no contact has been made.