UTTERLY DISGUSTED !!!!
<p>I have been "fighting" about a cell phone claim since last year September !!!! I have had it now !!! I need my original contract with Edgars so i can see where i signed for this "insurance" and now they tell me that they can only go back to 2012 !!! This phone was bought in 2009 !!!!!!</p> <p>I have got so many e-mails that there is no way that i can actually list them now !!!! </p> <p> I am utterly dissapointed for such a big organisation to behave in this manner and to **********ly extract monies from customers!!! I have contacted the insurance ombudsman as i am NOT going to leave this !!!!</p> <p> </p> <p>I refuse to pay my account with Edgards until this is sorted out !!!!! I am NOT willing to pay anymore and i shall let this matter prescribe in 3 years. You choose!!!!!!!!!!!</p> <p> </p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Your reference number is ********** 370/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Your reference number is ********** 370/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,