RM
Reuben M

1 reviews | Active since Mar 2018

14 Jun 2022, 15:05

Using underhand tactics to avoid paying

I've been paying their customer protection insurance for like 6 years now. But now that I'm unemployed they don't want to cover the account, using underhand tactics to avoid paying. How can you not cover the account because the company I was working for does not own a company stamp? That's just pathetic!

0
Replies (2)
Edgars
Edgars's reply14 Jun 2022, 15:19
Official
Good day Reuben,
Trust you doing well and keeping safe.

Thank you taking my call.

We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to Hollard and feedback will be provided on your complaint.

Thank you and take care.

Best regards,

Edgars
Edgars's reply22 Jun 2022, 13:19
Official
 Good day Reuben,
Trust you doing well and keeping safe. 

IUA has forwarded documents via email concerning your claim process. 
Should you have any further enquiries please feel free to IUA @ ***

Thank you and take care

Best regards,