1 reviews | Active since Jan 2017

17 Mar 2019, 12:48

Useless store Manager Innocent

Returning a Busby purse, due to the purse falling apart whilst under a 3 year guarantee (less than a year old) Manager of the store **********ly accesses account holder, not in store with me, as this was a gift, Told I am unable to get the refund as this was paid for on account. . .

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Replies (1)
Edgars
Edgars's reply17 Mar 2019, 13:23
Official
 As per our telephonic discussion today at 01:16 PM. We would like to apologize for the inconvenience and frustration caused. 

Kindly be advise we have referred your query to management in store we are investigating your query to with management and feedback will be provided to you. 

Reference number: ***/GO 

Kind Regards, 

The Customer Experience Team 

Best regards,