CO
Chane O
1 reviews | Active since Apr 2011
10 Aug 2017, 11:27
Useless Service
<p>1 Month later and i am still waiting on feedback from my previous complaint posted 12 July 2017. This is utterly disgusting. I am being called and harassed on a daily basis for funds outstanding, but i have been waiting 7 months for someone from EGARS to correct my account and respond to my num,erous email and complaints. If my name does not get cleared soon, I am going to take this matter further, because this is not the 1st time i am having problems with edgars and it is not acceptable to treat you clients in this manner. And do not delay matters by requesting my ID number or refernce number, as this has already been provided.</p>
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Replies (5)0
Replies (5)
Edgars's replyOfficial
10 Aug 2017, 13:35There is no account number on the post , we would have liaised with accounts team on your behalf we advice yet again that the matter be reported to the accounts team . Query ref no remains as: ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply10 Aug 2017, 13:35
Official
There is no account number on the post , we would have liaised with accounts team on your behalf we advice yet again that the matter be reported to the accounts team . Query ref no remains as: ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
10 Aug 2017, 13:35There is no account number on the post , we would have liaised with accounts team on your behalf we advice yet again that the matter be reported to the accounts team . Query ref no remains as: ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply10 Aug 2017, 13:35
Official
There is no account number on the post , we would have liaised with accounts team on your behalf we advice yet again that the matter be reported to the accounts team . Query ref no remains as: ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
CO
Chane O's updateReviewer Update
10 Aug 2017, 14:42I have provided my ID number 2 times already. ***. How many times would you like me to provide you with this details? Please email me on *** to arrange a convenient time to call as i no longer answer unknown numbers due to all the calls i receive from Edgars on a daily basis. I also called *** this morning and provided them with the refernce number and they had no record of this.
CO
Chane O's update10 Aug 2017, 14:42
Reviewer Update
I have provided my ID number 2 times already. ***. How many times would you like me to provide you with this details? Please email me on *** to arrange a convenient time to call as i no longer answer unknown numbers due to all the calls i receive from Edgars on a daily basis. I also called *** this morning and provided them with the refernce number and they had no record of this.
CO
Chane O's updateReviewer Update
10 Aug 2017, 14:42I have provided my ID number 2 times already. How many times would you like me to provide you with this details? Please email me to arrange a convenient time to call as i no longer answer unknown numbers due to all the calls i receive from Edgars on a daily basis. I also called ********** this morning and provided them with the refernce number and they had no record of this.
CO
Chane O's update10 Aug 2017, 14:42
Reviewer Update
I have provided my ID number 2 times already. How many times would you like me to provide you with this details? Please email me to arrange a convenient time to call as i no longer answer unknown numbers due to all the calls i receive from Edgars on a daily basis. I also called ********** this morning and provided them with the refernce number and they had no record of this.
CO
Chane O's updateReviewer Update
04 Sept 2017, 13:56And i am still awaiting feedbac****!
CO
Chane O's update04 Sept 2017, 13:56
Reviewer Update
And i am still awaiting feedbac****!