Useless service
<p>I came to Edgar's the Glen to buy a pair of shoes and landed up waiting 15 min to pay for the item and I was the only person in the que. out of 8 tills only 1 was open with 2 clerks operating 1 till, I don't see how that makes sense at all. Absolutely pathetic service, with so many employees just standing around doing nothing they could easily open more tills.</p>
We have escalated the complaint to the Edgars the Glen management to address as our valued customer is not happy with the overall slow service that you experienced in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars the Glen management to address as our valued customer is not happy with the overall slow service that you experienced in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars the Glen management to address as our valued customer is not happy with the overall slow service that you experienced in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
We have escalated the complaint to the Edgars the Glen management to address as our valued customer is not happy with the overall slow service that you experienced in store . A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,