<p>So, I paid up my Edgars balance in full and the great Edgars, who believe that they are too great to need my business, decided to close my account and not tell me. Then you have a major pompous attitude from the call centre agents who tell you that the account was closed due to non payment and that they will not reinstate it even though the account is in good standing with a positive credit balance.</p> <p>To top it all off, they say that the system updates ITC automatically but today my credit record says that the Edgars account was closed with an arrears and not that it was paid up.</p> <p>I am sick and tired of these corporations who believe that they are too big for their own consumers and they wonder how the financial collapse happened.</p> <p>Mxm.</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards
Customer Experience Team
Call Centre ***
Best regards,
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