MAAJ
Mohamed Ameen Abdul Jabar
1 reviews | Active since Nov 2014
03 Feb 2016, 05:56
useless edgars
I sent my phone for fixing but it still doesn't work they never fix it they think I'm an idiot so useless didn't even ttest it for me also I won competitions last year and still waiting for them to deliver this year so ****ed off,now they waste my time and money cheapskate hoarders
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Replies (1)
Edgars's replyOfficial
04 Feb 2016, 10:20Hello ameenjabar,
As discussed telephonically please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note that all concerns raised in regards to your recent cellphone repair experience has been addressed with our Edgars The Glen stores management team. As per arrangement they have been made aware of your visit to the store this afternoon.
NB: Our refund and exchange policy on Cell Phones is as follows :
o Cell phones may not be refunded
o Faulty cell phones will be exchanged or repaired subject to the relevant network provider's terms and conditions. (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones).
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note that all concerns raised in regards to your recent cellphone repair experience has been addressed with our Edgars The Glen stores management team. As per arrangement they have been made aware of your visit to the store this afternoon.
NB: Our refund and exchange policy on Cell Phones is as follows :
o Cell phones may not be refunded
o Faulty cell phones will be exchanged or repaired subject to the relevant network provider's terms and conditions. (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones).
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply04 Feb 2016, 10:20
Official
Hello ameenjabar,
As discussed telephonically please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note that all concerns raised in regards to your recent cellphone repair experience has been addressed with our Edgars The Glen stores management team. As per arrangement they have been made aware of your visit to the store this afternoon.
NB: Our refund and exchange policy on Cell Phones is as follows :
o Cell phones may not be refunded
o Faulty cell phones will be exchanged or repaired subject to the relevant network provider's terms and conditions. (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones).
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically please accept our sincere apologies for any frustrations occurred due to this incident.
Kindly note that all concerns raised in regards to your recent cellphone repair experience has been addressed with our Edgars The Glen stores management team. As per arrangement they have been made aware of your visit to the store this afternoon.
NB: Our refund and exchange policy on Cell Phones is as follows :
o Cell phones may not be refunded
o Faulty cell phones will be exchanged or repaired subject to the relevant network provider's terms and conditions. (Please read the Customer Pick-up Document for the terms and conditions that apply to cell phones).
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,