SK
Sophie K

1 reviews | Active since May 2015

30 May 2017, 14:43

Useless customer service

<p>I called in to Edgars customer service as i was struggling to log onto Edgars Online. I even reset my password but still no luck. The guy I spoke to asked whether i was using google chrome or internet explorer and i said its chrome. He asked me to try log in using internet explorer which i did but i couldnt get a connection. he then says some customers had been strugling to log in using chrome but managed to do so through internet explorer. in my case i could not get through either way. So at the end of the day the "assistance" i received was that I cant be helped </p> <p> </p> <p>Thanx a lot edgars</p>

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Replies (1)
Edgars
Edgars's reply31 May 2017, 16:32
Official

Thank you for making contact with us .We apologise for the frustrations caused to you. We will inform our online team about the system issues .

***/GO

Kind regards

The Edgars Customer Experience Team