bM
bongani M
1 reviews | Active since Jun 2013
03 Feb 2015, 09:42
Useless cellphone Insurance / repairs
I had a problem with my Black berry which i purchased from Edgars in July 2013. The cellphone started switching itself off in October 2014. I took it back to the edgars store mid October2014 in alberton and they told me to \take the phone to Vodashop in alberton because it was still under warranty".<br> At the vodashop they took the phone and told me"
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Edgars's replyOfficial
04 Feb 2015, 12:08Hello sihle2012,
Our attempt to contact you at 12:03 PM was unsuccessful.
Please note we have liaised with Finrite and the store, and they confirmed that the cell phone is back in the store. Kindly visit the store and they will gladly assist you. Please note the reason for the delay was because your account was in arrears.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:03 PM was unsuccessful.
Please note we have liaised with Finrite and the store, and they confirmed that the cell phone is back in the store. Kindly visit the store and they will gladly assist you. Please note the reason for the delay was because your account was in arrears.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply04 Feb 2015, 12:08
Official
Hello sihle2012,
Our attempt to contact you at 12:03 PM was unsuccessful.
Please note we have liaised with Finrite and the store, and they confirmed that the cell phone is back in the store. Kindly visit the store and they will gladly assist you. Please note the reason for the delay was because your account was in arrears.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:03 PM was unsuccessful.
Please note we have liaised with Finrite and the store, and they confirmed that the cell phone is back in the store. Kindly visit the store and they will gladly assist you. Please note the reason for the delay was because your account was in arrears.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***