Useless Card

What an embarrassment to have an Edgar's "RCS" card. Firstly they sent me messages encouraging me to use my card at checkers, game etc. After trying to swipe for flippen 10 times at checkers last night card kept on declining. Some lady calls from rcs ***** department confirming that i am the one making the purchase after successful verification she assures me the card will work after 8 to 10 mins waiying like a fool for 8 to 10 mins just to swipe the card another 3 times for it to decline. I then call the RCS call centre and the agent (Dudu) confirms my card has a "glitch" but she can't tell me what is the glitch and how can it be rectified, after 15 mins with her on the phone she then decides the card was not linked. Till now stupid card is still not working! This is me with my newborn baby struggling at 8pm to ****** use my card.. Worst card and service ever!!!