EW
Elton W
1 reviews | Active since Sept 2009
24 Dec 2015, 10:39
Useless Call Centre
I registered on your website and tried unsuccessfully to link my Thank U card to my account, problem being that I do not receive the OTP (One Time Pin)<br> <br> I phoned the call centre ***, with the consultant advising me to phone what she called the \Online Registration"number"
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Edgars's replyOfficial
28 Dec 2015, 16:27Hello dean27,
Thank you raising your concerns with. Please be advised we have referred this query to our Internet department to address. An agent will be in contact with you. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you raising your concerns with. Please be advised we have referred this query to our Internet department to address. An agent will be in contact with you. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply28 Dec 2015, 16:27
Official
Hello dean27,
Thank you raising your concerns with. Please be advised we have referred this query to our Internet department to address. An agent will be in contact with you. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you raising your concerns with. Please be advised we have referred this query to our Internet department to address. An agent will be in contact with you. We apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,