1 reviews | Active since May 2016
Useless and uneducated attitude consultant at edgars soshanguve crossing
<p>Eta Cote had a stinking attitude towards us. Simple request of replacing card. She gave wrong information and insisted we come back when managers are present. Shocking that such big shop dnt have managers or supervisors on a busy sa****ayPathetic and annoying attitude. Worse still dont knw what the hell is wrong.</p>
Thank you for notifying us of your shopping experience at our Edgars Soshanguve Store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team in order to implement corrective measures especially at the customer service department. Kindly visit your most Edgars convenient store to replace your account card. Please have your Id book handy on that day.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience at our Edgars Soshanguve Store.
We strive to provide our customers with the best possible service, and when you feel that it fails to meet your expectations, It is important for us to know.
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustrations this incident has caused you. To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team in order to implement corrective measures especially at the customer service department. Kindly visit your most Edgars convenient store to replace your account card. Please have your Id book handy on that day.
Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.
Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***