LB
Linda B

1 reviews | Active since Apr 2009

02 Jul 2018, 16:28

Useless accounting department

Closed my account with Edgars, confirmed by Edgars 05-03. Requested at the same time the R55 debit order for Club magazine also be terminated. Despite numerous calls to Head Office, plus supplying the relevant documentation as proof that I am still being debited, the problem remains. Is there no one in the entire Edcon group who has the s**** to sort a simple debit order termination out?

0
Replies (1)
Edgars
Edgars's reply03 Jul 2018, 15:22
Official

Thank you for making contact with us. We will escalate your query to our accounts team for urgent assistance regarding the club billing even after it was cancelled on the 5/2/18. We will provide you with feedback once resolved.***/GO

Kind regards

The Edgar's Customer Experience Team