GW
Gerhard W

1 reviews | Active since Dec 2018

13 Dec 2018, 00:01

Urgent message to ALL South Africans - Close your EDGARS accounts!

My Wallet was ******. I cancelled my EDGARS card. An amount of over R7 500 was spent in Durban at CNA while I live in Cape Town. My wallet was retrieved. The old card was never lost. The only explanation is that insider information took advantage of the situation and purchased in the '******' card! How does card verification and security work if theft is this easy? Your credit limit at EDGARS is like cash in THEIR hands and can be ****** at any time! I filed forms at Canal Walk. I sent a police affidavit stating that I was in the Cape on the day and that my card was not compromised. All of this were communicated to EDGARS numerous times. Now I am getting threatened to pay installments of R1 800 a month. I urge ALL South Africans to please close there EDGARS account to avoid a ******* organization taking advantage of you like this. Rather just use your VISA card for purchases. You are vulnerable to exploitation. I already spent a whole day in time, 200km driving, and I am being threatened for EDGARS *******ion. I am not even going to bother to close my account. I am going to burn my card in front of EDCARS 'Customer' Service!

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Replies (1)
Edgars
Edgars's reply13 Dec 2018, 10:05
Official
Dear Gerhard, 

Please accept our sincere apologies for the lapse in service experienced.

Kindly note your complaint is referred to our *****s and dispute team to urgently provide an update in regards to their investigations.

Your reference number is:
***/GO

Kind Regards

The Edgars Team 
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