GJ
Gunner J
1 reviews | Active since Jul 2010
30 Apr 2015, 12:02
updating payments
I settled my account in full on the 12 April 2015 and ever since its a struggle to get to the relevant person to enquire about my account.I would like to know when you going to update the payment on my credit profile because its not updated yet.Can you please help
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Edgars's replyOfficial
04 May 2015, 12:45Hello gunner14,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that your account query has been forwarded to our accounts department to look into and advise accordingly.
Feedback will then be provided to you.
The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that your account query has been forwarded to our accounts department to look into and advise accordingly.
Feedback will then be provided to you.
The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply04 May 2015, 12:45
Official
Hello gunner14,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that your account query has been forwarded to our accounts department to look into and advise accordingly.
Feedback will then be provided to you.
The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. Kindly be advised that your account query has been forwarded to our accounts department to look into and advise accordingly.
Feedback will then be provided to you.
The reference is as follows: ***/GO
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,