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nivash S
1 reviews | Active since Mar 2009
09 Dec 2015, 12:50
Update your website!!!!
So, I wanted to do some shopping during my lunch hour and I decided to check the closest store to me. Your website revealed that you have a store in Killarney Mall, JHB. So I took a drive out, walked around the mall like a crazy person and couldn't find the store. eventually asked Customer service \ where is the Edgars store?"They said Edgars is no longer in the mall!!!<br> <br> Thanks for wasting my time"
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Replies (1)
Edgars's replyOfficial
11 Dec 2015, 09:09Hello lfcbird,
We musts sincerely apologise for the overall experience. Please note we will notify our IT department and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We musts sincerely apologise for the overall experience. Please note we will notify our IT department and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply11 Dec 2015, 09:09
Official
Hello lfcbird,
We musts sincerely apologise for the overall experience. Please note we will notify our IT department and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We musts sincerely apologise for the overall experience. Please note we will notify our IT department and we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,