UPDATE
<p>so I guess Edgars decided my query was not relevant enough. I ended up going to the store paying the excess I shouldn't have (phone just broke still under warranty) because I needed a phone and my life to move on. </p> <p> </p> <p>Thanks Edgars, you showed me how important customers are to you.</p>
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Edgars's replyOfficial
31 May 2016, 14:10Thank you for bringing this matter to our attention. Please be advised your query has been re-escalated to Finrite for further assistance
Your reference number remains the same :***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply31 May 2016, 14:10
Official
Thank you for bringing this matter to our attention. Please be advised your query has been re-escalated to Finrite for further assistance
Your reference number remains the same :***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,