Up to sh@$t
<p>I purchased a dress from Edgars. I didn't have time to try it on on getting it home I noticed it was damaged. I tried to take the dress back. They will not refund me my money as they are accusing me of damaging it. I am mad mad mad</p>
We have escalated the complaint to the Edgars Bedfordview mall management to address as our valued customer is not happy that you were not assisted accordingly with the damaged dress that you reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Bedfordview mall management to address as our valued customer is not happy that you were not assisted accordingly with the damaged dress that you reported in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.