MT
Melanie T
1 reviews | Active since Apr 2012
31 Mar 2016, 11:25
UNWANTED CALLS EVERYDAY!!!!!!
i get unwanted calls EVERY SINGLE DAY several times a day from Edgars ***. I dont answer anymore. I did before and its automated computed or voice prompts. This is so damn irritating!! I have called Edgars before and they just say they dont know anything about it. How the hell do I stop this????? <br> Close my account???!!!!!!!!!!!!!!!!!!!!!
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Replies (1)
Edgars's replyOfficial
01 Apr 2016, 08:29Hello m1626,
We must apologise for the telephonic service your have received, We have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, We have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply01 Apr 2016, 08:29
Official
Hello m1626,
We must apologise for the telephonic service your have received, We have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, We have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***