AK
Annelie K
1 reviews | Active since Sept 2013
19 Dec 2017, 15:04
Unwanted calls
I've been receiving calls regarding my account that is in arrears. It is unacceptable as my account is paid up to date and actually over paid. I usually buy at Edgars, Red squire & Boardman’s at Somerset Mall. Do they really want to loose as a well paid & respected client. I would like HalloPeter to take it up with them for me as I don't have time for this nonsense.
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Edgars's replyOfficial
19 Dec 2017, 15:53Thank you for bringing this matter to our attention .Apologies for the error from the collection calls as your account is indeed up to date and has a pre-paid amount on it . Should they contact you again kindly confirm that they have the correct account holder .Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's reply19 Dec 2017, 15:53
Official
Thank you for bringing this matter to our attention .Apologies for the error from the collection calls as your account is indeed up to date and has a pre-paid amount on it . Should they contact you again kindly confirm that they have the correct account holder .Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,